Trouble With Disney Movie Club Sending Dvds I Didn't Order

Author	Message
	Post subject: DMC's shipping....sucks!! Posted: Tue Feb 07, 2012 11:44 am
Gold Classic Collection Joined: Sun Feb 28, 2010 11:41 pm Posts: 284	Okay! so I have now been a member of the Disney Movie Club for a year next month. What made me want to join were the many "Exclusives" that they offered. Being a fan of the classic live action films, this was pretty much the only avenue in order to own legit copies. So, for those of you who think that the Pony Express is long since past...I beg to differ. I usually choose the standard shipping when ordering my packages from DMC, and my initial/ first order came within 4 days! wow! thats what Im talking about...now...all subsequent orders have taken anywhere from 3 weeks to 5 weeks to arrive....OMG! really? I order movies from Amazon.com and use the standard/media mail delivery and it takes a week at most, and sometimes it can be from as far away as California or Hawaii( I live in NC). Makes no sense to me...not to mention, that over the past year 3!!! orders have never even arrived, and they have had to ship me replacements. Same thing with the Rewards Program...it takes forever!!! to get anything from their dept. Just wanted to rant and rave this morning.......thanks!
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milojthatch	Post subject: Posted: Tue Feb 07, 2012 8:52 pm
Joined: Fri Jan 02, 2009 4:34 am Posts: 2646	You know, being as the MOD titles are starting to be sold from the DMC now, it would be nice if some Disney Exclusives showed up on Amazon. And I'm not talking about the second hand sales that are on their currently. I don't expect it would happen, but a guy can dream... _________________ ____________________________________________________________ All the adversity I've had in my life, all my troubles and obstacles, have strengthened me... You may not realize it when it happens, but a kick in the teeth may be the best thing in the world for you. -Walt Disney
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AliceinWonderland	Post subject: Posted: Tue Feb 07, 2012 9:34 pm
Joined: Thu Apr 10, 2008 1:02 pm Posts: 239	I live in california. their standard shipping gets to me in about 10 business days from when it ships. I order from them about every 4 months. I have had a shipment hold because of a payment problem (using my disney rewards dollars) where there wasnt communication between billing and shipping so it sat in limbo until i called to correct the problem
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FrugalFreak	Post subject: Posted: Thu May 31, 2012 2:11 pm
Joined: Sat Jan 22, 2011 6:57 pm Posts: 19 Location: Bama	I agree, they are slow as molasses. They wouldn't last in a real marketplace if it wasn't for the "club". It would be the last place I'd buy from if membership didn't exist. Deep discount/amazon is much faster. Are those in Wisconsin always so slow? people don't want MOD titles, only Disney wants MOD(cheap and high profit point with no ownership offline) _________________ My Disney Collection-http://goo.gl/KjSrb
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Mouseketodd	Post subject: Disney Movie Club Shipping Posted: Wed Jun 06, 2012 8:51 pm
Joined: Wed Dec 08, 2004 2:42 pm Posts: 330 Location: Indiana	I must say, I ordered a Walt Disney Treasures volumn (in a tin) from the movie club as a birthday gift for someone, and it arrived in great condition. I was always selective when picking these out for purchase in a physical store, wanting items with no or least dented metal. Instead of ordering online, I decided I'd place my DMC order by phone to explain that this was to be a gift: would it be possible for Fulfillment to select a clean one from the inventory? My order came in the normal "vacuum-packed" tight corrugated cardboard, and it survived the mail with barely one impression in the tin! _________________ My handmade paperweights, including Disney subjects -- some contain viewable movie cells! http://www.etsy.com/shop/tmhofherr Currently listed: Ludwig Von Drake, Annette, Zorro, Star Wars, the Wicked Witch, Classic Tron, and more!
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reyquila	Post subject: Posted: Wed Sep 26, 2012 6:24 am
Joined: Thu Apr 01, 2004 1:03 pm Posts: 1689 Location: San Juan, Puerto Rico	I order from them every month and it takes too much time for them to process my orders and the shipping takes almost a whole month! It's crazy! You can't redeem those double points offers on the DMR due to the time the movies arrive! _________________ WDW Trips: 1992,1997,2005,2006, 2007, 2008, 2009-10 (Disney's Port Orleans-Riverside), 2010, 2012, 2013, 2014 and 2015. Disneyland Trips: 2008 (Disneyland Hotel) and 2016 Disney Cruises: 2007, 2010 (Wonder) and 2012 (Dream). My Disney Movies http://connect.collectorz.com/users/peluche/movies/view
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AliceinWonderland	Post subject: Posted: Thu Sep 27, 2012 12:39 am
Joined: Thu Apr 10, 2008 1:02 pm Posts: 239	reyquila wrote: I order from them every month and it takes too much time for them to process my orders and the shipping takes almost a whole month! It's crazy! You can't redeem those double points offers on the DMR due to the time the movies arrive! I just order from them agian (10 blu rays this time) it took 10 days this time for them to process my order three days after i order i checked to see if my order was shippied.. guess what, another problem with my order that i needed to call in to fix. but they never contacted me. if you are not on them you'll sometimes never get your order it seems. now i have 10 more business days before i get cinderella and some blus i ordered to get a nemo ticket
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Nala	Post subject: Re: Posted: Tue Oct 21, 2014 11:22 pm
Joined: Thu Mar 03, 2005 3:28 am Posts: 1014 Location: Surrey, BC	FrugalFreak wrote: I agree, they are slow as molasses. They wouldn't last in a real marketplace if it wasn't for the "club". It would be the last place I'd buy from if membership didn't exist. Deep discount/amazon is much faster. Are those in Wisconsin always so slow? people don't want MOD titles, only Disney wants MOD(cheap and high profit point with no ownership offline) I once ordered from Amazon and it never showed up so I had to get a refund. Never ordered from Amazon again. _________________ My Growing DVD Collection! http://www.invelos.com/DVDCollection.aspx/Pocahontas Disneyland Trips: 09/87, 12/08 Walt Disney World Trips: 09/08, 12/09, 06/11, 09/14 Knott's Berry Farm: 09/87, 12/08
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Nala	Post subject: Re: Posted: Tue Oct 21, 2014 11:24 pm
Joined: Thu Mar 03, 2005 3:28 am Posts: 1014 Location: Surrey, BC	AliceinWonderland wrote: reyquila wrote: I order from them every month and it takes too much time for them to process my orders and the shipping takes almost a whole month! It's crazy! You can't redeem those double points offers on the DMR due to the time the movies arrive! I just order from them agian (10 blu rays this time) it took 10 days this time for them to process my order three days after i order i checked to see if my order was shippied.. guess what, another problem with my order that i needed to call in to fix. but they never contacted me. if you are not on them you'll sometimes never get your order it seems. now i have 10 more business days before i get cinderella and some blus i ordered to get a nemo ticket My orders are processed withing a few days and sometimes the next day. The only ones that take longer are the pre-orders. _________________ My Growing DVD Collection! http://www.invelos.com/DVDCollection.aspx/Pocahontas Disneyland Trips: 09/87, 12/08 Walt Disney World Trips: 09/08, 12/09, 06/11, 09/14 Knott's Berry Farm: 09/87, 12/08
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Nala	Post subject: Re: DMC's shipping....sucks!! Posted: Wed Jul 22, 2015 6:54 pm
Joined: Thu Mar 03, 2005 3:28 am Posts: 1014 Location: Surrey, BC	Ordered 4 movies last week and they came today. Only one that didn't was the pre-order. I never have problems with DMC. Amazon on the other hand is a pain and I never order from them again after one of my orders never came and they had to give me a refund. _________________ My Growing DVD Collection! http://www.invelos.com/DVDCollection.aspx/Pocahontas Disneyland Trips: 09/87, 12/08 Walt Disney World Trips: 09/08, 12/09, 06/11, 09/14 Knott's Berry Farm: 09/87, 12/08
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Trouble With Disney Movie Club Sending Dvds I Didn't Order

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